If my family is home and waiting, how is there no person to sign for a package?
I have a sinus infection right now, so I know I don’t sound very good, but the woman at the counter had me repeat my brothers name twice, and then after not understanding My address, she made me write them both down. She was looking and talking at me like I was stupid. Anyway, I stood at the side for a couple minutes before she came back out and told me the Mail was sent out as it wasn’t there. I told her that’s shitty cause my brother called them and requested they hold it at the post office, and the woman on the phone said she would do so. So not only did you lie to a customer, but you made a sick customer come to your establishment, just to be sent back home to wait for the mail man to come to the door.
Walked in to get passport services, and saw a sign no passport services. called in on friday and same message. they say they are short staffed and cant do it !
In person the service was helpful, but when requesting a pickup from my apartment (which was for my side business and NEEDED to go out on time), I sent in requests two days in a row only to find that the mailman hadn't picked it up. This isn't the first time this has happened, so now I just ship things from work because I can't rely on the post office in my own town.
We always have problems with this post office. It has a 2 star rating on google. After my rating it’ll go down. I don’t know why, after so many complaints, nothing has been done to make the post office a better place.
Went to pick up a package that my son was desperate to get that tracking info said had arrived that afternoon at the post office. Manager was nice enough to try to locate said item but not sorted through yet. Manager took my name and number down and called me (after hours) to come retrieve my item when it was found later that night. Stayed and waited for me to pick up. Kudos to manager Jarred! Great customer service and definitely went the extra mile for me!
United States Postal Service is a US Post Office based in Cheshire, Connecticut. United States Postal Service is located at 210 Maple Ave, Cheshire, CT 06410, USA.
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